This Privacy Policy explains how 佛山市健牌陶瓷有限公司 (hereinafter referred to as “KENT”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly and in accordance with applicable laws.

By accessing or using our website, you agree to the terms outlined in this policy.

1. Company Information

Company Name: 佛山市健牌陶瓷有限公司
Address: NO.8, FLOOR 3, BUILDING C, YONGXING AVENUE COMPLEX, HEDANG VILLAGE, SHIWAN STREET, CHANCHENG DISTRICT, FOSHAN, GUANGDONG, CHINA
Contact Person: Annie Tong
Email: Kent018@cnkent.net
Phone / WeChat / WhatsApp: +86-13825577199

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide through our contact forms, quotation requests, or direct communication, including:

  • Full Name
  • Email Address
  • Phone Number, WeChat ID, or WhatsApp ID
  • Company Name
  • Country and Shipping Address
  • Project Details and Drawings
  • Any other information submitted through contact or inquiry forms

2.2 Non-Personal Information

We may automatically collect certain technical information when you browse our website, such as:

  • IP Address
  • Browser Type and Language
  • Device Information
  • Pages Visited and Time Spent
  • Referring URLs and Search Terms

This information helps us improve our website performance, analyze usage, and enhance user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide accurate quotations
  • Process orders and manage business relationships
  • Provide customized building materials solutions and technical support
  • Improve our website, products, and services
  • Send catalogs, updates, or promotional materials (with your consent)
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure website security

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, understand user behavior, and personalize content. You can disable cookies through your browser settings; however, some website features may not function properly without them.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties solely for the purpose of fulfilling your orders and operating our business, including:

  • Logistics and shipping partners
  • Payment processors (T/T, L/C, and other international methods)
  • Service providers assisting with website operations
  • Analytics platforms such as Google Analytics
  • Legal authorities when required by applicable law

6. International Data Transfers

As an international building materials supplier, your information may be transferred to and processed in countries outside your jurisdiction, including the People’s Republic of China. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. Inquiry and order records are retained for active and potential project follow-up.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at Kent018@cnkent.net.

8.1 GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), we process your personal data based on consent, contractual necessity, legal obligations, and legitimate business interests.

8.2 CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to request access to or deletion of your personal data. We do not sell personal information.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including secure servers, restricted access, and regular monitoring. While no method of transmission is 100% secure, we strive to use commercially acceptable means to protect your data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies before submitting personal information.

11. Children’s Privacy

Our website is intended for business professionals and is not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Material changes will be communicated where required by law.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

佛山市健牌陶瓷有限公司
Attn: Annie Tong
Email: Kent018@cnkent.net
Phone / WeChat / WhatsApp: +86-13825577199
Address: NO.8, FLOOR 3, BUILDING C, YONGXING AVENUE COMPLEX, HEDANG VILLAGE, SHIWAN STREET, CHANCHENG DISTRICT, FOSHAN, GUANGDONG, CHINA

Last Updated: 28 August 2026